Ensuring a successful launch of your new PACStoGO, it will take more than great software; it takes planning, integration and training. That’s why at PACStoGO we assign a dedicated technical engineer to work with you before, during and after the onsite installation providing the following benefits:
• Identify site preparation requirements, such as PACS workflow, electrical requirements, telecommunication access, environmental conditions, etc.
• Assist with any PACS connectivity requirements.
• Assemble, install, integrate and test the platform, including a systematic process of test that ensure the system is ready for processing.
• Train your system administrator to use the system, set up modalities, customize CD labels, burn sample CD's etc.
• Provide maintenance tips and troubleshooting guides.
On site installation includes the installation and configuration of your new PACStoGO Station into your current PACS. We will also configure all modalities and archiving devices to work with your new hardware or software.
Our team with instruct your systems administrator and all additional users that with have administrative privileges with the knowledge to set-up new user account, software and hardware modification/upgrades and additional technical training necessary for insuring complete knowledge of the product.
Our team will take your staff through an easy to learn training seminar where they will get hands on experience to learn the ins and outs of the new products. Our training is fit to accommodate all levels of computer users. We will run them through the day to day functions of the product to assure complete understanding. |
PACStoGO offers all of our clients FREE remote installation set-up help and 90 days contined support.
